There was no hand soap in the downstairs bathrooms, so we bought our own there were very few paper towels and no hand towels. The refrigerator never worked and it was 100 degrees everyday the door handle on the entrance door was falling off - that was finally fixed the glass was falling off of the upstairs tub and that was fixed the downstairs shower leaks into the bedroom closet and the water runs under the bed. The new place at motor works is nice, but has some issues that management could have resolved and didn’t. We booked it six months in advance and notified the host of the change the day before arrival. We arrived at our Airbnb after being moved due to an AC failure at the original place we booked. I live next to one and the other is in the French Quarter, which is totally illegal. He has seven listings on Airbnb when there are only two properties. He has thrown guests out because he has others checking in. When a real customer is disgusted with the property and does not want to stay because it is not clean, nor meets any of the description, he does not give them their money back. His guests throw beer cans at my house next door, broke my fence trying to climb over it to get a ball, and they have loud parties into the early morning hours. When I contacted Airbnb they told me to speak to the owner. Attached is a real review of the property which the owner has taken down. The pictures of the property are fake, and the reviews are fake. He lost his short-term rental permit in 2019, and I have been trying to get the property closed ever since. The owner lives in New York and has never lived on the property. I live next to one of these “party houses”. Therefore there are many, many illegal Airbnb’s in our residential neighborhoods. Yet the city of New Orleans does not enforce these laws. In New Orleans you cannot have an Airbnb in a residential neighborhood unless the owner lives on the property permanently. I live next to an illegal short-term rental Airbnb.
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